Getting Started Toolkit: When the Plan Begins

Share these resources with employees during the first week they can begin using their coverage. The goal is to help employees start using and getting the most out of their plan.

Using Benefits Video

This 3-minute video can help employees learn about our member website,®, ways to track claims, information about yearly checkups and more. Share it on your company’s intranet site or play during a meeting.

(Note: Use this videoOpens a new window link or read the transcript if your employees don’t have access to YouTube.) is a personalized website that helps employees access and understand their health plan better. In fact, nearly 70 percent of members who use rate their understanding of their plan as excellent.1 Overview InfographicOpens a new window


With the Health4Me app, your employees have instant on-the-go access. They can download the app for free.

Health4Me Overview FlierOpens a new window

Welcome Brochure

This brochure can help employees understand their benefits, find care, manage costs and get the most out of their plan. Use this as the starting point for employees after their coverage begins, either by printing copies or sending it via email.*

*If you’d like to order printed copies or add specific health plan or other program information to the Welcome Brochure, please contact your UnitedHealthcare sales representative.

When the Plan Begins: A Selection of Resources

This email provides access to the above video, Health4Me app and in one package.

When the Plan Begins: A Selection of Resources EmailOpens a new window

Note: To use and share the email files above, simply open the zip files and add your employee email addresses in the “to” field and send.

A–Z Directory

Search by program name or topic to find helpful information, materials and resources to help support your employee communication needs.

Visit our A–Z Directory

Other online resources

Employer eServices® is a suite of online tools and resources to help simplify your job – providing secure access to eligibility updates, invoice processing and more.
Log in to Employer eServicesOpens a new window

Digital Onboarding is designed to save you time and money by eliminating the need for live enrollers, paper forms or third-party solutions. 
Learn more about Digital Onboarding

Eligibility VerificationOpens a new window for existing employers allows you to make sure you meet participation and eligibility requirements. 
Check Eligibility Verification StatusOpens a new window

Questions? We’re here to help.

  • If you are an employer: Call your consultant, broker or UnitedHealthcare sales representative.
  • If you are a broker or consultant: Call your UnitedHealthcare sales representative.

1UnitedHealthcare New Member Tracker, 2017.

YouTube is a registered trademark of Google, Inc.

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