Pharmacy benefits

How to check coverage and fill prescriptions

Before you fill your prescriptions, take a look at your coverage to find out which prescription drugs and pharmacies are covered by your plan.

Find a network pharmacy

If you’re a member, go to to find the most updated pharmacy list for your plan.

If you're an Oxford member, learn how to find a pharmacy using the Oxford Pharmacy Network

You can also view a general list of pharmacies using the OptumRx Pharmacy Network Search

Are your prescriptions covered?

To see which prescription drugs are covered, you can view a Prescription Drug List (PDL), which is a list of prescription drugs that are covered by a plan.   

  • If you have your health plan ID card, you can view the PDL for your plan on
  • If you don’t have your health plan ID card, you won't be able to view your specific coverage yet, but you can view a general PDL list.

PDL changes happen frequently, so be sure to check it often to make sure you have the most updated information.

Find your PDL under the Pharmacies and Prescriptions section on You can call the number on your ID card if you need help signing in.

How to fill your prescriptions

You can fill your prescriptions by mail delivery or at a covered pharmacy.

Home delivery

Filling your prescriptions by mail may help you save money and time. 

  • Order up to a 3-month supply of medication you take regularly with most plans. Get your prescription drugs delivered right to your home.
  • Sign up for mail delivery on, by using the UnitedHealthcare® app or by calling the number on your ID card.
  • There’s no charge for standard shipping to U.S. addresses. If you have medications you’re currently taking, be sure you have a 1-month supply on hand while you transition to home delivery.

Pharmacy pick up


Common pharmacy terms

Manage your medications.

With and the UnitedHealthcare app, you can stay on top of your prescriptions and pharmacy benefits anywhere you go. Use them to:

  • Set up and refill home delivery orders.
  • Track your prescription history.
  • Find network pharmacies.
  • Compare medication prices.

Or download the app.

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Cost-saving checklist.

Here are a few tips to help you manage your medication costs easily.

  • Check the PDL frequently to track changes or to see costs before your doctor chooses a medication to prescribe.
  • Compare prices on or the UnitedHealthcare app.
  • Ask your doctor about generics to see if there’s a lower-cost alternative.


The UnitedHealthcare® app is available for download for iPhone® or Android™. iPhone is a registered trademark of Apple, Inc. Android is a trademark of Google LLC. Apple, App Store and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are registered trademarks of Google Inc.