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The Marketplace Made Clear

Know how to use your Marketplace plan.

When the Affordable Care Act (ACA) started, Health Insurance Marketplaces (also called Exchanges) were set up. These marketplaces are designed to make it easier to shop for and compare health plans. The government manages the Marketplaces. They can be run by the state or national government – or sometimes the two work together.

How to shop for a Marketplace health plan

There’s one time of year when you can shop for Marketplace plans. It’s called Open Enrollment. Open enrollment for 2017 plans ended January 31, 2017. If you are a New York resident, here are the Open Enrollment dates for 2018 plans*:

November 1, 2017 – January 31, 2018

*If you are a resident of a state other than New York, your Open Enrollment dates may vary. To learn more, visit a new window).

When Open Enrollment is over, most of the time you won’t be able to change your plan until the next year. There are only a few reasons you would be able make a change. You can find information about these “qualifying events” here.

Marketplace plans are designed to give you basic health benefits. You can check to see if you qualify for help with paying for your Marketplace plan. You can learn more at a new window) or call 1-844-joinUHC.  

Helping you get the most out of your benefits.

See how you can get more out of your benefits by watching the video, “Using My Benefits”.

You’ll find information on:

  • How to find your health plan details on, or by downloading the mobile app.
  • How to search for network doctors, clinics and hospitals, tests, services and treatments or conditions.
  • How to get advice from NurseLine 24/7.
  • How to find a network pharmacy and check to see if your medications are covered.
  • Ways to manage costs, pay bills and view claims.
  • How to get help to stay healthier and schedule checkups. 

Helping you balance your care and costs.

Find tips to help avoid cost surprises in the video, “Avoiding Cost Surprises”.

You’ll find money-saving help, including:

  • How and why to use your network.
  • When and why you need referrals and where to get them.
  • How network doctors, clinics and hospitals can save you money.
  • How to call NurseLine to help you save time and money.

You can learn more about Marketplace plans at

United HealthCare Services, Inc. on behalf of itself and its affiliates does not discriminate on the basis of race, color, national origin, age, disability, or sex in its health programs or activities. To learn more, read the entire Non-Discrimination Notice.

Attention: This website is operated by United HealthCare Services, Inc. and is not the Health Insurance Marketplace website.

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